Terms of Service

Last Updated: February 13, 2026

These Terms of Service ("Terms") govern your access to and use of the website located at https://theerbrosrestoration.com and any related services provided by The ER Bros LLC, operating as ER Bros Restoration ("Company," "we," "us," or "our"). By using our website or services, you agree to these Terms.

ER Bros Restoration provides restoration and related services including, but not limited to, water damage restoration, fire damage restoration, mold remediation, storm damage repair, and related property restoration services.

Users may request services by submitting a contact or service request form through our website.

If you provide your phone number and explicitly opt in by checking the SMS consent checkbox on our contact form, you agree to receive service-related SMS text messages from The ER Bros LLC.

SMS messages may include:

• Appointment confirmations
• Appointment reminders
• Service updates
• Follow-up communications
• Customer support communications
• Post-service feedback requests

SMS messages are transactional and service-related only. We do not send promotional or marketing messages unless separately consented to.

Message frequency varies based on your service request and project status.

Message and data rates may apply according to your mobile carrier plan.

You may opt out of SMS messaging at any time by replying STOP to any message. After opting out, you will receive a confirmation message and no further SMS messages will be sent unless you re-subscribe.

For assistance, reply HELP or contact us using the information below.

Mobile carriers are not liable for delayed or undelivered messages.

For questions regarding our services or SMS communications, contact:

ER Bros Restoration
Email: office@theerbrosrestoration.com
Website: https://theerbrosrestoration.com

You agree to provide accurate and complete information when submitting service requests. You agree not to misuse the website or attempt to interfere with its operation.

You must be at least eighteen (18) years old to use our services or consent to receive SMS communications.

Your use of our website and services is also governed by our Privacy Policy, available at:

https://theerbrosrestoration.com/privacy-policy

To the fullest extent permitted by law, The ER Bros LLC shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our services or website.

We may update these Terms from time to time. Updates will be posted on this page with a revised date. Continued use of our services constitutes acceptance of the updated Terms.

These Terms are governed by the laws of the State of Illinois, without regard to conflict of law principles.

If you do not agree to these Terms, please do not use our website or services.