Last Updated: December 23, 2025

ER Bros Restoration (“we,” “us,” or “our”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, and your rights regarding that information when you visit https://theerbrosrestoration.com or interact with us.

We may collect the following types of information:

Personal Information You Provide

• Name
• Email address
• Phone number
• Property address
• Details related to restoration services (water, fire, mold, storm damage, etc.)
• Files or photos you voluntarily submit

Automatically Collected Information

• IP address
• Browser type
• Device information
• Pages visited and time spent on the site
• Cookies and similar tracking technologies
• 
  

We use the information collected to:

• Respond to inquiries and service requests
• Schedule inspections or restoration services
• Communicate about your project or estimate
• Improve website performance and user experience
• Comply with legal and regulatory obligations

We do not sell, rent, or trade your personal information.

If you provide your phone number and check the SMS opt-in box on our website, you consent to receive SMS text messages from The ER Bros LLC related to your inquiry or requested services. These messages may include appointment confirmations and reminders, service status updates, customer support communications, and post-service feedback requests.

• Message frequency varies based on service needs
   
• Message and data rates may apply
   
• You may opt out at any time by replying STOP to any text message
   
• For help, reply HELP
   

Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes.

If you provide your phone number, you may also receive phone calls from The ER Bros LLC related to your inquiry or requested services. Phone calls may be used for scheduling, service coordination, estimates, or customer support.

Phone call consent, if provided, is collected separately from SMS consent and is not required to receive SMS text messages.

We may share your information only with:

• Service providers or contractors assisting with restoration services
• Technology providers used to operate our website or communications
• Legal or regulatory authorities when required by law

All third parties are required to maintain the confidentiality of your information.

We use cookies and similar technologies to analyze traffic, improve functionality, and enhance user experience. You may disable cookies through your browser settings, though some features of the site may not function properly.

We implement reasonable administrative, technical, and physical safeguards to protect your personal information. No method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

Depending on your location, you may have the right to:

• Request access to the personal information we hold about you
• Request corrections or updates to your information
• Request deletion of your personal data, subject to legal requirements

To exercise these rights, contact us using the information below.

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites.

We may update this Privacy Policy from time to time. Updates will be posted on this page with the revised date.

If you have questions about this Privacy Policy or our data practices, contact:

ER Bros Restoration
Email: office@theerbrosrestoration.com
Website: https://theerbrosrestoration.com